Shipping and Return Policy

We ship via FedEx (Ground, Next Day, 2nd Day, Freightetc.). Shipping costs and options are listed when you check out. You will be notified via e-mail (providing you supplied a valid e-mail address that is not blocked or filtered) when your order has shipped. Once your order has been shipped, a tracking number will be e-mailed to you.

CREDIT CARD ORDERS CAN ONLY BE SHIPPED TO THE BILLING ADDRESS of the credit card for all first time orders. After 30 days of the first order being shipped and received, we can ship to other locations, such as your place of work provided you are using the same credit card as your first order.
We offer free shipping on MOST orders over $100 to the continental United States. Some exclusions do apply such as roll cages and any items that must be shipped via truck freight. On truck freight and other orders that do not quality for free shipping, we will call you to confirm the shipping charges before charging your credit card. We charge you what it costs us and pass our discounts along to you. On orders to Hawaii, Alaska, Puerto Rico and USVI, we will call you with the shipping quote prior to charging your credit card.
Orders are processed Mon-Fri during normal business hours. All orders are shipped and delivered on business days only (Monday-Friday). For instance, if you were to place an order for Next Day Air on a Friday before the shipping cut off, the package would be delivered the next business day which would be Monday. If you order AFTER the cut off time on Friday, the order would be shipped Next Day Air on Monday, and be delivered on Tuesday.

If your selection is not a stock item for either us or the factory, it will have to be SPECIAL ORDERED. Please allow 14-21 days for special order items to be produced. If you order other items with one special order item, we will ship the in stock items as soon as your order is placed.

Note: If you order a special order item, and choose Next Day Air or another expedited service, the item will be shipped out Next Day Air or otherwise, AFTER the 2-3 week production time.
We do not ship internationally. We only ship within the United States and its territories.


You may return any item in you purchased within 30 days of receipt. All items that are returned must be in NEW AND IN THE ORIGINAL PACKAGING, You must contact us first to get an RMA number. Once you receive your approved RMA #, you can return the item to us and we will refund the original form of payment less a 20% restocking fee with no exceptions. The buyer is responsible for return shipping.

All UTV parts and accessories purchased from SideBySideUTVParts.com CANNOT be returned once they have been installed. You may take them out of the package to inspect the components or even hold up to compare with existing UTV accessories. Once you install your UTV parts, they are yours to keep. NO EXCEPTIONS.

Before returning any items, you MUST CALL the order desk at 1-888-849-3727 for return authorization.

All returned items must be returned in their original packaging with a copy of the original invoice.

Items returned without a copy of the invoice or not in their original packaging are subject to a 25% restocking fee.

Absolutely no returns will be accepted after 30 days, no exceptions.

SideBySideUTVParts.com will replace an item which is DEFECTIVE OR SHIPPED OR LABELED incorrectly and pay the return shipping charges.

If you received the correct product and you would like to return it, you are responsible for the shipping charges for the package, both ways. No shipping charges will be refunded.

There are no returns on special order items, no exceptions!